Shipping & Returns
Shipping Policy
All products sent out are sent via standard non insured post. All orders are well packed and secured when being packed for shipping. Simply Scenery does not accept any liability for any damage caused during the shipping process. Insurance can be added to all orders prior to payment to cover the cost of any damage caused during transit.
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Shipping Fee Schedule:
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Standard Shipping
$65 for all orders totalling $1-$499
$25 for all orders totalling $500-$1499
$15 for all orders totalling $1500-$1999
FREE SHIPPING on all orders over $2000
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Insured Shipping
$100 for all orders totalling $1-$499
$45 for all orders totalling $500-$1999
$55 for all orders over $2000
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Warehouse Pickup is also available.
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Return & Exchange Policy
If the supplied goods are not what you ordered a full refund or store credit will be offered. Refunds will not be granted if you simply change your mind. To obtain a refund you must contact us to arrange the return. Goods must be returned in the original unopened packaging, intact and undamaged.
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While every care is given to ensure no items are damaged during shipping, all items sent via standard post will not be covered by any insurance or be eligible for a refund or store credit.
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All refunds or store credits will only be granted once the items have been returned in the original unopened packaging, intact and undamaged.
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